Khadi Natural Rosemary & Henna Hair Oil for Hair Fall -210ml (Pack of 2)

I am giving this review not for the product I bought but on how the company care for their customer and how they do the business.

I used to order from Khadi Natural when I was living in India. I ordered more than 5000 INR products from the company website during my Indian visit.
When I ordered there was a discount going on some of the products (buy one and get one). Few of my items had the buy one get one offer.

When I added the products it was not clearly mentioned at the check out that I have to manually add the free item in order to get it, also you can not see the full view at checkout to verify the products and all other information because it only gave me very small display ( side display )where you can see all the details. That is why I thought that the buy one get one item will be added automatically. When I did not receive the free item then I reached out to company by sending them an email.The replied me with screen shot taken on their website front page that the free products need to added manually.

I do not care for the free products.I have used the products in the past and I like the products but I do not like the way company care for their customer. Please make sure to check all the details before ordering and paying for the order.

worst customer care and helpdesk. it is very pain to order from online and it will not show you when it will deliver and when we asked to change the address they keep repeated to the same address. more to improve